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BUSINESS OPTIMISATION

//BUSINESS OPTIMISATION
BUSINESS OPTIMISATION2017-12-20T14:14:40+00:00

Having established a solid reputation for delivering highly effective Sales, Leadership Development and Customer Experience training, Optimality’s philosophy is underpinned by our evaluation practice. Whether conducting a needs assessment, monitoring the implementation of an initiative, or evaluating the outcomes, we actively seek to engage our clients at every stage of their training journey.


Having established a solid reputation for delivering highly effective Sales, Leadership Development and Customer Experience training, Optimality’s philosophy is underpinned by our evaluation practice. Whether conducting a needs assessment, monitoring the implementation of an initiative, or evaluating the outcomes, we actively seek to engage our clients at every stage of their training journey.

Enabling business transformation and performance

Adopting a holistic approach to business optimisation, our unique diamond methodology aligns our clients’ current ‘As Is’ commercial operation with four guiding principle components; the business, people, processes and underlying technology. Only once we have fully understood our client’s explicit needs and future ‘To Be’ aspirations do we begin to help them translate business strategies into commercial success.

Building upon greater understanding of our client’s existing commercial performance, needs and requirements, we embed new principles and methodologies that crucially, deliver demonstrable, sustainable business transformation.

Through our consultative ethos to sales, leadership and customer service training, you’ll see we’re all about empowering behavioural change, productivity and ultimately, driving profitable business.

It will be clear how effective any Optimality workshop has been because we benchmark pre-training performance against post-course results in order to evaluate the impact of the work at an individual, team and organisational level. By measuring key performance indicators before the programme commences, we establish changes in behaviour, skills and ability, as well as tangible business results for our clients.

To learn more, roll over the diagram:

Consultancy, Executive Coaching & Managed Services

Consultancy, Executive Coaching & Managed Services

Learning is one of the most powerful vehicles to drive businesses forward, however if any one of its critical components is neglected then the chain can break and momentum can be lost.

At Optimality, we focus on providing end-to-end business solutions comprising Consultancy, Executive Coaching and Managed Services that ensure the efficiency and effectiveness of commercial strategy, keeping your business moving forward beyond simply training programmes.

We explore your business goals and in some cases, help develop your vision and mission to support the direction of your organisation.

Working to create performance management processes and tools to ensure your learning solutions are aligned with your business plans and aspirations.

Happy Clients

“Thanks for the feedback forms which show a unanimous score of ‘EXCELLENT’ for the training delivered.

I know I speak on behalf of my colleagues when I say that we all feel inspired and motivated and have a real tangible output in the form of a structure for our Performance Management Framework.”

Vice President, CACI
“Optimality has a wealth of knowledge and expertise in the field of Learning & Development.

They are able to manage numerous and diverse L&D projects with the ability to deliver on time, always pay attention to the detail and ensure that the learning is always linked to the business objectives.

I would highly recommend Optimality to tackle any L&D challenge, they are very results driven and will give 100% effort, every time.”

Senior Training Manager, T Mobile
“We commissioned Sarah and her team to develop a behavioural change project aimed at addressing a number of cultural and commercial challenges borne from a legacy of acquisitions.

Our lead consultant very quickly assessed not only CACI’s strengths, but also where our interdependencies could be more collaborative and thus effective, developing a number of key learning objectives spanning our commercial, functional and operational teams.
The ensuing programme was received extremely positively by all involved, with us witnessing increased motivation and collaboration since the programme.

Post-delivery, the consultants have exceeded our expectations, reporting back their observations of working with almost 100 of our staff, recommending a number of very valid actions to the management team aimed at sustaining our team and organisational development, whilst and supporting me way beyond what I expected.”

Vice President, CACI
“Optimality played a pivotal role in the successful launch of our European Operations Centre. Sarah was brought in to provide much needed expertise, direction and support on the Technical Claims work stream of the start-up project which had extremely aggressive deadlines, critical to the overall delivery of the project.

She was able to quickly assess requirements and developed an approach which included a number of external organisations, providing learning support to the business.

Sarah was able to demonstrate her expertise very early in her time with us and this continued throughout the project – a complete professional, who knows her stuff and can be trusted to deliver great results. A pleasure to work with.”

Operational Training Manager, Chubb
“I worked with Optimality at AstraZeneca where they were compiling a global training programme. Their work was in one word ‘superb’ and the delivery exceptional.”
Operational Training Manager, Astra Zeneca

Happy Clients

“Thanks for the feedback forms which show a unanimous score of ‘EXCELLENT’ for the training delivered.

I know I speak on behalf of my colleagues when I say that we all feel inspired and motivated and have a real tangible output in the form of a structure for our Performance Management Framework.”

Vice President, CACI
“Optimality has a wealth of knowledge and expertise in the field of Learning & Development.

They are able to manage numerous and diverse L&D projects with the ability to deliver on time, always pay attention to the detail and ensure that the learning is always linked to the business objectives.

I would highly recommend Optimality to tackle any L&D challenge, they are very results driven and will give 100% effort, every time.”

Senior Training Manager, T Mobile
“We commissioned Sarah and her team to develop a behavioural change project aimed at addressing a number of cultural and commercial challenges borne from a legacy of acquisitions.

Our lead consultant very quickly assessed not only CACI’s strengths, but also where our interdependencies could be more collaborative and thus effective, developing a number of key learning objectives spanning our commercial, functional and operational teams.
The ensuing programme was received extremely positively by all involved, with us witnessing increased motivation and collaboration since the programme.

Post-delivery, the consultants have exceeded our expectations, reporting back their observations of working with almost 100 of our staff, recommending a number of very valid actions to the management team aimed at sustaining our team and organisational development, whilst and supporting me way beyond what I expected.”

Vice President, CACI
“Optimality played a pivotal role in the successful launch of our European Operations Centre. Sarah was brought in to provide much needed expertise, direction and support on the Technical Claims work stream of the start-up project which had extremely aggressive deadlines, critical to the overall delivery of the project.

She was able to quickly assess requirements and developed an approach which included a number of external organisations, providing learning support to the business.

Sarah was able to demonstrate her expertise very early in her time with us and this continued throughout the project – a complete professional, who knows her stuff and can be trusted to deliver great results. A pleasure to work with.”

Operational Training Manager, Chubb
“I worked with Optimality at AstraZeneca where they were compiling a global training programme. Their work was in one word ‘superb’ and the delivery exceptional.”
Operational Training Manager, Astra Zeneca

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